Play Safe · Stay in Control
Responsible Gaming at aeb365

Responsible Gaming

aeb365 is committed to providing a safe, fair, and controlled gaming environment for all players in Bangladesh. Gambling should always be a form of entertainment — never a source of financial stress.

At aeb365, we believe that responsible gaming is not just a policy requirement — it is a core part of who we are as a platform. We are committed to providing every player in Bangladesh with the tools, information, and support needed to keep gambling a safe and enjoyable activity. This page explains the responsible gaming measures we have in place and how you can use them.

The aeb365 platform is strictly for adults aged 21 and above. We verify the age of every new player at registration and reserve the right to request additional identity documents at any time. Any account found to belong to a person under the age of 21 will be immediately closed and any funds returned in accordance with our Terms & Conditions.

Player Protection Tools
Tools to Keep You in Control
Every aeb365 account comes with built-in responsible gaming features — free to use, effective immediately
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Deposit Limits
Set a daily, weekly, or monthly deposit limit directly from your aeb365 account settings. Once a limit is set, it takes effect immediately. Requests to increase a deposit limit are subject to a mandatory 7-day cooling-off period before the increase is applied — but reductions take effect straight away. This gives you full control over how much you deposit at any one time.
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Session Time Limits
Set a maximum session duration so the aeb365 platform will notify you — or automatically log you out — once your chosen play time has been reached. Taking regular breaks is one of the most effective ways to maintain a healthy relationship with gambling. You can set session reminders of 30 minutes, 1 hour, 2 hours, or a custom duration.
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Time-Out (Short Break)
Need a short break from gambling? Activate a time-out of 24 hours, 48 hours, 1 week, or 1 month. During a time-out period your aeb365 account is suspended — you cannot log in, deposit, or place bets. Time-outs cannot be reversed early once activated, so they act as a genuine cooling-off mechanism. Your account and balance remain safe throughout the time-out period.
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Self-Exclusion
Self-exclusion is a longer-term measure for players who feel they need to stop gambling for an extended period. You can self-exclude your aeb365 account for 6 months, 1 year, 3 years, or permanently. A self-exclusion takes effect immediately and cannot be reversed during the chosen period. When self-excluding, aeb365 will also remove you from all marketing communications. Contact our support team via live chat to activate self-exclusion instantly.
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Loss Limits
In addition to deposit limits, aeb365 allows players to set a maximum loss limit per day, week, or month. Once your chosen loss threshold is reached, your account will be paused for the remainder of that period. Like deposit limits, reductions take effect immediately while increases require a 7-day waiting period for your protection.
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Reality Check Reminders
Enable regular on-screen reality checks that display how long you have been playing and your net win or loss position during the current session. Reality checks appear as brief notification overlays while you play and serve as a gentle prompt to reassess whether you want to continue. You can set intervals of every 15, 30, or 60 minutes.
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All responsible gaming tools are available free of charge inside your aeb365 account under Account Settings → Responsible Gaming. If you need assistance activating any tool, our support team is available 24 hours a day, 7 days a week via live chat.
Age Policy
Strictly 21+ Only
aeb365 does not permit gambling by persons under the age of 21
21+

The aeb365 platform is strictly intended for adults aged 21 years and above. This is a firm policy with no exceptions. We verify the age of every player at the point of registration and during the KYC (Know Your Customer) process.

If you are aware of a minor who may be accessing the aeb365 platform, please contact our support team immediately. We will investigate promptly and close any underage account without delay.

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Protecting minors at home: If you share a device with younger family members, we strongly recommend using parental control software and ensuring your aeb365 account is always logged out after each session. Never share your login credentials with others. Parental control tools are available for most devices and browsers to help restrict access to gambling websites.
Know the Signs
Warning Signs of Problem Gambling
Recognising the early signs is the first step toward regaining control

Problem gambling can develop gradually and is not always easy to recognise in oneself. Below are some of the most common warning signs. If several of these apply to you, we encourage you to use the aeb365 responsible gaming tools or seek additional support.

💸 Gambling with money you cannot afford to lose
🔄 Chasing losses by placing larger or more frequent bets
🕰️ Spending more time gambling than originally intended
🤐 Hiding gambling activity from family or close friends
😟 Feeling anxious, irritable, or restless when not gambling
🏦 Borrowing money or selling possessions to fund gambling
Self-Assessment
Ask Yourself These Questions
Honest answers can help you evaluate whether gambling is still under control
  • Have you ever gambled more than you intended to in a single session?
  • Have you ever missed work, study, or family commitments because of gambling?
  • Have you ever felt the need to bet with larger and larger amounts to feel the same level of excitement?
  • Have you ever tried to win back money you had lost through gambling?
  • Have you ever felt guilt or shame about the amount you gambled?
  • Have you ever borrowed money from family, friends, or financial institutions specifically to fund gambling?
  • Has gambling ever caused serious disagreements or conflict with a partner, family member, or friend?
  • Have you ever considered gambling as a way to solve financial problems or pay off debts?
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If you answered yes to two or more of the above questions, we recommend taking a short break using the aeb365 time-out feature, or speaking with our support team about a longer self-exclusion. Taking action early makes a significant difference.
Step-by-Step
How to Activate Your Protection Tools
Setting limits and exclusions on aeb365 takes less than two minutes
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1
Log In to Your aeb365 Account
Visit the aeb365 Login page and sign in with your registered username and password. Make sure you are on a secure, private connection.
2
Open Account Settings
Tap the account icon at the top right of the screen, then select "Settings" from the dropdown menu to access your full account management panel.
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Select "Responsible Gaming"
Inside Settings, navigate to the "Responsible Gaming" tab. All available player protection tools — deposit limits, loss limits, session timers, time-out, and self-exclusion — are grouped here in one place.
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Choose and Confirm Your Limit
Select the tool you want to activate, enter your preferred value or duration, and confirm your choice. Protective measures (limits, time-outs, self-exclusions) take effect immediately upon confirmation. No additional verification is required.
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Contact Support if You Need Help
If you are unable to activate a tool yourself, or if you need to request an emergency self-exclusion immediately, contact the aeb365 support team via the 24/7 live chat feature. Our team can apply any protective measure on your behalf within minutes.
Get Support
You Are Not Alone
If gambling is causing distress, reach out — support is available right now

If you feel that gambling is negatively affecting your life, your relationships, or your finances, please do not wait to seek help. The aeb365 support team is available 24 hours a day, 7 days a week and can help you activate self-exclusion, apply an emergency deposit freeze, or simply talk through your options without judgment.

You can reach the aeb365 support team at any time via the live chat feature inside your account. Alternatively, you can email us at the address shown in the footer of this page. All responsible gaming requests are treated with the highest level of confidentiality.

Remember: gambling is intended to be entertainment. If it stops being fun, that is a clear signal to step back. The aeb365 responsible gaming tools are here to make stepping back as easy and immediate as possible.

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For a full overview of your rights and obligations as an aeb365 player, including our fair play commitment and account security practices, please review our Terms & Conditions and Privacy Policy.
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